The Illinois Home Repair and Remodeling Act (815 ILCS 513/1 et seq.) (view it on the web here) declared that “the business of home repair and remodeling is a matter affecting public interest” and found that “improved communications and accurate representations between persons engaged in the business of making home repairs or remodeling and their consumers will increase consumer confidence, reduce the likelihood of disputes, and promote fair and honest practices in that business in this State.” 815 ILCS 513/5.
Courts have taken the Act very seriously, strictly enforcing its edicts that a contractor 1) must have a written contract for any remodeling or repair work over $1,000; 2) must provide specific notice of certain provisions if they are present in a contract; and, 3) must provide a consumer with a brochure detailing the consumer’s rights. As I have previously written in a CC&M Briefing to clients (CC&M Briefing, Fall, 2008, available here), in their effort to enforce the policy set forth in the Act, courts have denied sizable claims by contractors based on their failure to comply with it.
Courts in Illinois’ Third and Fourth Appellate Districts have denied contractors’ claims for roughly $11,000 and $14,000 due to failure to obtain written contracts (Central Illinois Electrical Services, LLC v. Slepian, 358 Ill. App. 3d 545 (3d Dist. 2005; Smith v. Bogard, 377 Ill. App. 3d 842 (4th Dist. 2007)). Most importantly, those courts determined that the contractors were not only precluded from bringing contract actions, but were also precluded from making claims in quantum meruit (a theory allowing a party to seek the fair value of work and materials actually provided to and accepted by the consumer in order to preserve substantial fairness). Thus, under these analyses, a contractor would have no recourse to obtain payment for work, no matter how satisfactory, if the contractor did not fully comply with the Act.
The Illinois Court of Appeals for the First District has recently disagreed with its sister courts. In an interesting case (K. Miller Construction Company, Inc. v. McGinnis, No. 1-08-2514, 1st Dist., August 10, 2009, available here), the Court determined that fundamental fairness did not allow it to restrict a contractor so completely, even in the absence of a written contract for work.
In K. Miller, the contracting company’s sole owner and the homeowners were friends who reached an oral agreement for remodeling work, but never reduced the agreement to writing. The homeowners initially agreed to pay $187,000 for the work, but later expanded the scope of the project to a price of slightly more than $500,000. The project was completed in accordance with the expanded plans, and the parties conducted a “walk-through” of the property. The homeowners allegedly accepted and approved the work after agreeing to a small ($300) credit to address some minor flood damage. The homeowners made some further payments to the contractor, but refused to pay more than a total of $177,580.33.
The Court quickly dispensed with any question of a contract claim or claim for foreclosure of a mechanic’s lien, acknowledging that the Act strictly precluded such actions in the absence of a written contract. However, the Court more carefully considered the contractor’s claim in quantum meruit and determined, at least under the facts of this case, the claim should be allowed.
The Court carefully considered the effect of the Home Repair and Remodeling Act and the cases that had previously construed it. After a lengthy discussion of the history of quantum meruit actions and their main purpose, i.e., providing a fair payment to a party for work that it has done. The Court determined that allowing the claim to go forward in this case would be most equitable, allowing the homeowners to contest the fair value of the work they received but allowing the contractor to attempt to prove its entitlement to payment for the work it had done.
This case is interesting in its effect, creating a conflict between Illinois Appellate Districts that is ripe to be resolved by the Illinois Supreme Court. However, additional facts considered by the Appellate Court may limit the applicability of the case in other Appellate Districts that have not yet ruled on the effect of the Act. The Court took great care to note that there were significant allegations affecting the fundamental fairness questions in this case. Most notably, the homeowner in this instance was allegedly an attorney who has practiced real estate law for nearly forty years, and the contractor was allegedly relying on a past business relationship and friendship with the homeowner when he entered this relationship without a written contract. These additional facts seem to have had some impact on the Court’s analysis in balancing the fairness of denying any claim. The Court specifically stated, “Such a consumer, after receiving the benefit of the contractor’s services, could use the Act, meant as a shield to protect vulnerable consumers, as a sword to deprive a contractor of the reasonable value of his services.” The Court also stated, “Rejecting Miller’s claim would only penalize a reputable contractor, who, relying on a past business relationship and friendship with the consumer, performed remodeling work to the consumer’s satisfaction, with no involvement of predatory remodeling practices the Act sought to address.” In other words, the Court was persuaded that a court should not be denied its equitable power to do justice between parties where one of those parties could have intentionally sought to achieve an injustice based on a technicality.
While a resolution of the conflict created by this case will be interesting, contractors and consumers are better off avoiding conflicts created by the Act. Obtaining the advice necessary to comply with the Act when entering into a relationship will protect both the honest contractor and the honest consumer, assuring that all parties understand and agree to their rights and responsibilities under a contract and avoiding some unpleasant surprises during the project or after work is completed. However, it will be interesting to follow the evolving case law regarding the Act, evolving law that has the potential to continue providing creative legal arguments for all parties involved in this kind of conflict.